StarHEALTH(702) 900-8199
Home › Compliance

How Star Health stays compliant

The rules behind every clinic account, rep relationship, and order.

What we do
  • Verify the prescriber's active state license and NPI before portal access
  • Route patient-specific prescriptions to state-licensed 503A pharmacies and office-use stock to FDA-registered 503B facilities
  • Review the formulary against current federal and state rules and remove items when their status changes
  • Keep lot numbers and order records for every shipment
What we never do
  • Compound, store or dispense medication ourselves
  • Supply research-use-only material to clinics
  • Ship without a valid prescription or office-use order
  • Pay prescribers for referrals, or claim a compounded product treats, cures or prevents disease

Prescriber verification

Before portal access is activated, we confirm the medical director or prescriber's active state license and NPI. Accounts are reviewed again when a prescriber changes.

Licensed pharmacies only

Patient-specific prescriptions are filled by state-licensed 503A pharmacies. Office-use stock comes from FDA-registered 503B outsourcing facilities. Star Health does not compound, store, or dispense medication.

Formulary review

Every product on the formulary is reviewed against current federal and state compounding rules. When a substance's status changes, it is removed from the portal and open orders are reviewed.

No research-use-only material

Products labeled for research use only are not for human use. Star Health does not supply them to clinics under any circumstances.

Sales rep rules

Reps complete compliance training before contacting clinics. They don't give clinical advice, don't offer anything of value to prescribers, and use approved materials only. Compensation is structured with healthcare regulatory counsel.

Marketing and claims

Compounded products are not FDA-approved. Neither we nor our clinics' approved marketing claim that a compounded product treats, cures, or prevents disease. We offer copy review to clinics on request.

Records

Lot numbers and order records are kept for every shipment.

Questions about compliance: jonathan@stardistro.co.

Get formulary and program updates

A short email when we add items to the clinic formulary or update the program. For medical practices and med spas.

Occasional emails, unsubscribe anytime. See our privacy policy.